Communication Goes Two Ways

An entire industry, dog training, is dedicated to teaching dogs to understand what we want. Even dog owners who don’t go to training classes or hire private trainers spend a lot of time trying to communicate to their dogs (and often being frustrated at their apparent failures). Literally hundreds of books offer tips for teaching dogs to understand what we tell them.
What about helping us understand what our dogs are saying?
Our dogs are excellent communicators. Even the ones who don’t seem all that smart because they never do what their moms and dads ask probably are reading Mom, Dad, and all other humans better than any human ever could. Those dogs are also, most likely, using their whole bodies, putting heart and soul into trying to tell those very humans what they need, want, and feel.
We’re just very poor listeners.
Dogs use their tails, their ears, their hackles, their voices to communicate. A slight lift of a lip tells a story, as do exposed teeth, a lowered head, a low, slow tail wag. Each bark, yip, and growl has a different meaning. All dog owners should strive for a general understanding of what dogs in general say with their bodies.
The most important place to start, I think, is recognizing when a dog is uncomfortable, stressed, or afraid. Since some of the body language can look similar to friendly or happy dog body language, many people miss important signs.
For example, that wagging tail. It means a happy dog, right? Not always. Dogs’ tail wags are very nuanced. A tail held high and wagged fast generally means an excited or happy dog, but a lower, slower wag can be a sign of apprehension or discomfort. If the tail is stiff, or the tail is moving slowly and the rest of the dog’s body is stiff, you are not looking at a happy dog.

Cali relaxed

“Smiling dogs” are another area of confusion. If the dog’s lips are pulled back in what looks like a smile, and her eyes are soft and her tail is wagging loosely, she’s happy. But if the eyes are hard or are darting between you and someone or something else or the hackles are up, you are more likely looking at a stress smile. That dog is scared or stressed.
Take a look at these photos of Cali (when she was a much younger puppy). The right-hand photo shows her with soft eyes, and her mouth is relaxed. She looks soft. Happy. But the photo on the left (below) shows stress. Her eyes are hard and scared. Her mouth is more rigid.

Cali stress

Other signs of stress? Sweaty paws, furrowed brow, ears plastered back against the head, repeated lip licking or yawning, tail low or tucked, stiff posture, and panting. Many dogs will refuse treats in a stressful situation. Watch for avoidance behaviors: Some will sniff the ground when faced with a strange dog or even try to walk away.
A general understanding of what dogs’ body language means is important for anyone who spends time around dogs. But it’s even more valuable to invest some effort in learning your own dog’s body language and vocal vocabulary. What are her stress signs? How does she show you affection, share joy, express empathy? Learning her cues will strengthen your relationship.
Then, you can take the next step and start giving your dog ways to ask for what she needs!

Hide and (Don’t) Seek

Albee sleeps_small
Alberta sleeps — or pretends to?

My last post, Hide and Seek, talked about how Cali hides when she is avoiding something, such as having her teeth brushed. This week, I encountered an example of hiding that has a different purpose — and shows some high-level, and rather devious, thinking.
We were visiting at a home where there is a resident cat. Early one morning, the cat’s mom got up, gave the cat his breakfast in a plastic bowl, placed on the floor. Cat and mom then wandered away. Alberta, who had been sleeping on blankets next to the bed, noticed the cat and mom as they passed by into another room and closed the door. Very quietly, which took some effort, as she had several jangly tags on her collar, Alberta slipped out of the bedroom. Minutes later, without waking Deni, she slipped back in and either went back to sleep or did a stellar job of faking it. None of the three people in the house had any idea that she had slipped out of the bedroom or back in.
Later that morning, cat-mom asked us whether we’d seen the cat’s food bowl, which she had last seen at 5:30 a.m., still filled with kibble. Nope. We looked high and low. We looked in closets, cupboards, even the refrigerator, the bathrooms, and the garage. Nope, nope, and nope. Cat-mom wondered whether she really had fed the cat. Was she losing her marbles? Regardless, the bowl itself had disappeared.
Several hours later, walking through the bedroom, I noticed the edge of a plastic bowl under the bed, right near Alberta’s dog bed. Hmmm. Bending over, I reached waaayyy under the bed … and pulled out the cat’s (now empty) bowl.
Our best guess is that Alberta snuck out to eat the cat’s food and then, as is her habit, picked up the bowl and headed toward Deni to hand it over for an after-meal treat. Somewhere along the way, she must have remembered that she wasn’t supposed to let anyone know that she’d stolen the cat’s breakfast. Was she deliberately hiding the bowl? Had that been her plan all along? Or did she only think of it once she got back and saw Deni sleeping? At what point did she realize her error?
Her extreme stealth tells us that she knew she was doing something wrong; the distance the bowl was shoved under the bed indicates the same. If Alberta needs to go outside or decides that breakfast is long overdue before Deni wakes up, she noses Deni and whines until Deni responds. When Alberta picks up her bowl after a legitimate meal, she usually dances around, makes noise, doing whatever it takes to get Deni’s attention — because she is eager to collect her dessert (a cookie for returning the bowl). That she did not do this, and did not leave the bowl where anyone could see it, indicates deliberate hiding.
There’s a whole lot of higher-level thinking going on in her mind — all put to work for devious purposes. Alberta is showing multilayered understanding of a situation: knowledge that she can work a situation to her advantage (steal the food while cat and humans are sleeping or otherwise occupied) and hide the evidence where humans can’t see it.
Despite her impeccable breeding and fancy education, and regardless of her usual angelic behavior, what we learn here is that Alberta is also still a true Labrador — primarily a food-seeking missile. We also see that, whatever we teach our dogs and however we nurture their intelligence and try to shape it in ways that we want, each dog is still an individual who can put that intelligence to work in the ways that best serve her own interests.

Hide and Seek

hiding

Every evening, as we get ready for bed, I call the dogs to brush their teeth. Jana runs right over, ever the good dog (and ever the dog who can sense a cookie opportunity). Cali used to run over. In fact, as a small puppy, she would often ask to have her teeth brushed, going over to the shelf where the dog toothbrush was kept and nosing it, touching my hand and then walking back over to it.
Those days are gone.
Now, her ritual is to hide. First, she heads into the bedroom. When I finish Jana’s teeth and call Cali, she walks toward me, but then she hides behind the bathroom door. She’s less than a foot away from me, and when I call her again, she comes over. But she always goes through this hiding routine. She does it when I need to clean her ears or trim her nails, too.
She could really hide. She could squeeze under the bed or hide in the closet. She doesn’t. She knows (I think) that I can see her. She’s not trying very hard to avoid the inevitable. She’s not refusing to cooperate. She’s simply registering her discontent. I don’t want to do this, she’s telling me, but I will, if I have to. And I will eagerly accept a cookie afterward.
What does all of this mean? I think it shows a pretty high level of communication. Cali is sure of what she wants, and does not want, to do. She knows, too, that we follow a routine and that she has to undergo some grooming, like it or not. She has figured out that hiding lets me know how she feels.
But it also shows her cognitive development in another way. Hiding, and understanding that she and I both know to look for something hidden (rather than assume it is gone forever) is part of understanding object permanence. It’s part of developing consciousness of the world around you and your place in it and in relation to others.
I have seen very young puppies show a grasp of object permanence: I once watched 8-week-old puppies playing with an agility tunnel. One ran in, and another ran to the other end of the tunnel to wait for her sister. That showed that the puppy knew that the “missing” puppy was simply temporarily out of sight and would reappear. She even knew where the puppy would reappear.
By the way, babies begin to grasp this concept at about 8 months, and, at about a year, can retrieve an item if they see it being hidden. Those 8-week-old puppies are leap years ahead of the typical baby.
So it’s no surprise that Cali understands object permanence. What I find fascinating, though, is how she uses it to communicate with me.

Growing Up

9 Weeks

Janas Bed age 2

 

 

 

 

 

Cali turned two recently, so by some definitions, she is an adult. I had this fantasy that, at age two, she’d “click in,” showing maturity and leaving behind the seemingly endless adolescent phase.
Hasn’t happened.
But all is not lost. She is showing signs of growing up.
For a couple of weeks now, she’s been trying very hard not to pull on the leash when we are walking to the park where we play every morning. She has excellent leash manners on most regular walks, but she’s so excited about the park that our morning walk there has been a constant struggle.
I repeatedly stop and ask her to stop pulling. She bounces into position next to me, then, within a few seconds, is out in front, pulling hard. As we walked, my patience would wear thin and my requests would grow sharper.
Then, a couple of weeks ago, I noticed that she wasn’t pulling so much as … well, vibrating. When Deni was here for a Thanksgiving visit, she asked why Cali was” bouncing like that.” Cali now walks out in front of me, but the leash is a bit slack and she bounces and quivers, and, every so often, moves back and walks next to me for a few steps. She is trying so hard not to pull.
Another sign of impending adultness is that she actually tried on her own, without being asked, to pick up her bowl after dinner this week. I’ve been trying to get her to do this, as Jana does, for months. The best she’s managed is to sort of lift it by one edge and drag it to my waiting hand. And that only happens if I have a really good treat in the other hand. But there she was — and, because of raging hotspots, she was wearing her cone — trying mightily to lift her bowl.
Finally, the best sign yet of maturity came yesterday. For a few months, every time our neighbors walk their dog, Ernie, Cali has barked madly at him. She does not bark when the people go by without Ernie. She is fine meeting Ernie in the parking lot or at the play yard, where they occasionally show up when we are there. But they walk Ernie a lot. Several times a day. And Cali has always done her crazy dog impression, barking her loudest, fiercest bark.
Until yesterday. Earlier, the other neighbors had returned from a walk with their two dogs, and both Cali and Jana let them know whose territory this was. I let them know how unacceptable their barking was.
About 15 minutes later, I saw Ernie and his people walking by. Dead silence from both dogs. Until I threw them a party. Good GIRLS! Lots of cookies!! Woo-hoo! When the trio came back from their walk, again, silence. This morning, again. Can it be that she has finally learned??
It’s easy to get frustrated at our dogs. And to assume that they know what we want them to do (or not do) and are disobeying out of spite. Or general badness. How many times have I told Cali that she’s the “baddest dog in the whole #$&^ town”?
But she’s not. And chances are, your dog isn’t either. They are trying. But it takes a lot of maturity and self-restraint to follow human rules that make no sense in a doggy world.

What Is Dognition?

Jana dognition
In last week’s post, If Cali Were Brian Hare’s Dog…, I mentioned Dognition. What is it?
First: full disclosure. Jana and I were among the beta testers of the site, for which we received no pay, but Jana did receive the bandanna she’s shown wearing above. This is not a paid post or advertisement. It is my opinion, based on my experience with the site.
Brian Hare, whom I wrote about last week, is the co-founder and chief science officer. Dognition is a site that studies canine cognition through a series of games and experiments that site members do with their dogs, at home. The Dognition team includes some innovative canine cognition researchers. It is a clever way to gather a huge amount of information about a large variety of dogs. It’s also (usually) fun.
The initial set of games and exercises creates a “profile” of your dog. There are nine profile types, ranging from the “Ace,” a problem-solver with strong communication skills, to the “Protodog,” who, according to the brief description on the site, is “reminiscent of the first dogs that began their relationship with early mankind.” I am guessing that that’s a nice way of saying “can’t follow human gestures.” The writers on the site excel at couching bad news (“your dog flunked this test”) in very positive terms.
Renaissance DogJana is a Renaissance dog, good at a little bit of everything. I never finished the profile exercises for Cali, though.
The reasons are, I think, the site’s biggest drawback: Nearly all of the games require two people, and they are very hard to do alone. The site steps you through each set of exercises, and you have to enter information about your dog’s response before getting the next prompt. Another drawback (especially for multiple dog households) is that the exercises are repetitive.
I get it. They want data that they can use. They usually have a baseline exercise, which you do a few times, then the real one, which might have a few variations. For example, you might put a treat under a cup while showing the dog where it is. Then you might introduce a second cup, but still show the dog where the treat is. Then you might pretend to put treats under both cups but point to the right cup. Then you have someone hold the dog where she can’t see you and you hide the treat and point to the correct cup … you get the picture. You do each step three to five times. Jana can lose patience. When I am testing one dog, the other rapidly loses patience as she waits (and waits, and waits) for her turn. And I don’t have a second person here to cover Jana’s eyes or whatever else is needed.
So, those problems aside, I have learned a lot from Dognition. The site includes lots of articles and information on canine cognition. They do a good job of explaining the science behind the games and the profiles. And they send occasional tips, games, and suggestions that can be done by one person. I’ve gotten some great ideas for games to play with Jana and Cali and experiments to do with my students and their dogs. And I enjoyed finding watching Jana’s progress through the exercises. I’m curious about how much usable data the Dognition team has gathered and how they are using it.

If Cali Were Brian Hare’s Dog …

photo 4If Cali were Brian Hare’s dog, or rather, if she had been his dog years ago when he first started studying human-animal communication and animal cognition, there would likely be no Duke Canine Cognition Center, no Dognition …
I am not saying that Cali is not intelligent (far from it!). Before I get into that, though, some background:
In Brian Hare’s (wonderful) book The Genius of Dogs, he tells the story of how his interest in canine cognition came to be. Hare, now a leading researcher and innovator in canine cognition, was studying primates. As a college student, Hare participated in a study that investigated whether bonobos and chimpanzees understand the intention behind gestural communication. The chimps flunked the test. But, while conducting this research, Hare commented to his professor that his dog could do that. And history was made.
Hare and his professor found that dogs, even very young puppies, understand the communication intended by gestures such as pointing. Chimps must be taught, and, even then, rarely generalize. Wolves don’t do as well as dogs, even if they’ve been raised by humans.
In the first test that Hare did with his dog, Oreo, Hare threw three balls into a pond. After Oreo had found the first one, Hare pointed to the second, then the third. Oreo effortlessly located the balls by following the pointing.
Simple, right? Your dog can do that, I bet. Most dogs can. Jana can. Alberta can. Cali? Not so much.
Cali loves to play ball. She gets very excited when we’re playing, and often starts running out in anticipation of my next throw. She gets so excited that she neglects to keep her eye on the ball … and often ends up with no idea where the ball landed.
So, comfortable in the knowledge that dogs can do this, I point. And she invariably runs off … in a completely different direction. We play the “hot, cold” game. I pretend to throw the ball again, waving the Chuckit in the correct direction. To her credit — and showing considerable intelligence — Cali is never fooled by this gesture. I point some more. I walk in the right direction. I do everything except point a neon arrow at the ball.
Meanwhile, Cali continues running huge loops in completely wrong directions. Eventually, she ends up in the right section of the field and, using her excellent nose, locates the ball. She hardly ever loses her ball. But she just doesn’t get the pointing thing.
According to the studies I’ve read, Cali performs about as well as an unsocialized wolf. So what does this mean?
Aside from the obvious — that if Hare’s dog had performed as dismally as Cali, the science of canine cognition would have never been born — it means that Cali lacks this particular type of social intelligence.
She brims over with other types of social intelligence, though: She is extremely empathetic and affectionate; she is overwhelmingly friendly and nonjudgmental; and she is playful and happy. She also has a great memory and can use her nose to find hidden items in seconds flat (unless the item is a tennis ball nestled in the grass, of course).
The point is that dogs, like people, have different types of intelligence. Each individual excels at some things while faring more poorly at other skills. And that’s just fine.

I Mean It!

Cali looking2_side
Are you talking to me?

In my last blog post, Are You Talking to Me?, I said that dogs can tell when we are talking to them and when we really expect their response. They can tell when they can safely ignore us, even when they know that we are talking to them. They read our tone of voice, body language, and many other cues, most of which we are oblivious to.
So, how can we get those smart, calculating dogs to listen?
First, practice an “I mean it” tone. This can be a stern tone practiced in training class or at home; it can simply be a way of addressing your dog where you make it clear that you are completely focused on him — facing him, looking straight at him.
Fortunately, it can also be that note of fear or panic that creeps into your voice when your dog wanders too close to the street or shows too much curiosity about the ray hovering in the water just beyond her nose. In these instances, thankfully, even dogs with relatively poor recall skills will usually respond, coming to you and away from the danger.
Then, add an “emergency cue.” Practicing an “emergency recall” cue, as explained by a very dog-savvy friend, is a great way to build and maintain good listening skills in your dog: Choose a phrase, such as “right now,” and practice it with your recall cue (usually “come” or “come here”) and really, really excellent treats. Remember — your dog gets to decide what counts as a truly excellent treat.
Practice often. Use different tones of voice when you call. Surprise the dog, calling her when you are in some remote corner of the house or yard.
Soon, whenever your dog hears that cue — “Come here right now!” — regardless of tone of voice, she will know that top-quality treats are being dispensed, but only to the quickly responding dog! If you choose the right reward, you’ll see a blur of racing fur when you issue the cue. To get an even faster response, reward only the dog who arrives first, or, if you have only one dog, count to three (or five, or ten, if you have an old or slow dog), and only reward arrivals that beat the countdown clock.
I admit that I have been lazy about practicing this cue lately. Even so, when I add “right now” to a cue, any cue, I get a much-improved response. The association between “right now” and good treats is indelibly inked on Jana’s and Cali’s minds.
That’s partly due to lots of practice when Cali was little. It’s partly due to the fact that I have some really good treats hidden away. But it’s also due to the strength of our relationship — I spend a lot of time with Cali and Jana, and they can read me really well. They definitely know when they have to listen — and when they can push the boundaries a bit.

Are You Talking to Me?

Mom's not paying attention!
Mom’s not paying attention!

How does your dog know that you are talking to him rather than about him? At a friend’s recent presentation on service dogs, she was asked a great question by a member of the audience: How does your dog know when you are talking to him instead of using “command words” in a different context? For example, as both the speaker and I learned service dog training at the same University, our cue for urging a dog to toilet is “better hurry.” But this phrase, along with sit, stand, look, get it, and myriad others, are used while chatting with our friends, as well as being directives for our dogs.
My friend’s response is that not only do dogs know when we are talking directly to them. They also know when we really mean what we say. Several research teams have studied dogs’ ability to know when we are paying attention to them and whether they recognize when verbal communication is intended for them. Other studies have tested dogs’ ability to recognize non-verbal communication, such as pointing to something, or simply looking at something, that is intended for them. The results of many studies show that dogs do, indeed, know when we are talking to them.
None of this is news to a dog owner who has experienced the instant transformation of a peacefully napping dog into the canine equivalent of a hyperactive toddler who has consumed too much sugar — the instant that the owner picks up the phone.
How do our dogs know that we are talking to them rather than about them? Dogs pay attention to everything we do (I suspect that they pay attention even when we are sound asleep). They read our body language, watch our eyes, and recognize the difference between our use of “sit” as an instruction and our use of “sit” in conversation. They train every sense in our direction to see if we are seeking connection. They read our moods, anticipate our actions, and, yes, know whether we are paying attention to them or are distracted.
What does this mean for your relationship with your thinking dog? Well, think about a conversation you’ve had with someone about your latest personal crisis or sought a trusted friend’s advice, only to have her answer her cell phone while you are mid-sentence. Or you’re on the phone with your friend and you keep overhearing her conversation with someone else (or her dogs). You probably feel ignored or frustrated.
Our dogs, too, want connection. They deserve our attention and focus sometimes: Truly look at your dog, watch his body language. Try to understand what he is telling you. Our dogs spend much of their time giving us that kind of attention; they deserve a chunk of our time in return.
How? Make their walks or playtime all about them. No phones. No turning them loose at the dog park and turning your back to chat with another owner. Figure out how your dog likes to be petted, and give him the kind of attention he wants, not distracted stroking while you are focused on a book you are reading or a TV show.

Is Your Dog Smarter Than A …

Is your dog as smart as a human 2-year-old? A 5-year-old? A (gasp) teenager? Does it depend on what breed your dog is?
We can’t help it, we humans. We want to put everything into neat little human-constructed boxes. That is, I think, what is going on when people try to define dogs’ (or other non-humans’) intelligence in human terms. That and the common, if arrogant, human assumption that we are the smartest creatures, so everyone else — dolphins, dogs, starfish — can and should be evaluated, based in how they compare with us in human-like ways.
But really, how many human 2-year-olds would you trust to guide you across a busy street? Or turn loose in the wreckage of a natural disaster or terror site, with the expectation that the little tyke would let you know where the survivors are trapped? We use dogs to find lost 2-year-olds, don’t we? And protect them (and other humans) from diabetic coma or severe peanut allergies, warn of their impending seizures, coax those who have autism or have suffered trauma to connect — and so, so much more.
The basis for comparison is obviously flawed. Dogs are much like human toddlers in many ways, it’s true — their unbounded love of play; their sweet willingness to befriend just about anyone. Yet they are so much better at some things than any child could ever be — better at some things, such as anything based on scent, than any human of any age could ever be.
So, how should we measure, evaluate, understand canine intelligence?
We can start by acknowledging that intelligence is a complicated concept — there are many types of intelligence. Among people for example, there is social intelligence or emotional intelligence, there is numerical or problem-solving or analytical intelligence. Business acumen, logic, performing well under extreme stress — all of these might be considered different skill areas or types of intelligence. Intelligence is what helps you (or your dog) navigate life, with all the challenges and detours it throws in your path. We are all stronger in some areas, weak or ridiculously incompetent in others. The same is true of dogs.
We can also think about the skills that dogs have that have no parallel in human ability or intelligence — and the myriad ways we can help dogs develop and use those skills in partnerships that make life better for humans and dogs.
Some dogs excel at reading people’s body language. According to several prominent dog cognition researchers, among them superstars Brian Hare and Adam Miklosi, dogs — even very young puppies — excel at reading humans’ pointing gestures and where their humans gaze. This is a type of social intelligence. I am sure that many, many dogs excel at this. However, not all dogs do. I know. I live with one who fails miserably at reading gestures.
Other dogs (including the one who cannot follow a pointing finger to save her life), can intuit a person’s mood and provide exactly what is needed: comfort, humor, affection, appeasement, a favorite toy.
Still other dogs are great problem-solvers. They analyze each new situation and map out a solution.
Some dogs are born to … fill in the blank: Provide mobility assistance, search out bombs or drugs, find lost or hurt people, detect tumors, comfort lonely elderly people, make children laugh.
I don’t think it matters whether your dog is smarter than a toddler. I don’t think it is a fair or relevant comparison. What does matter is assessing each dog’s strengths and weaknesses, his or her specific areas of intelligence. Then, we can figure out how to stimulate and challenge each dog in the ways that will allow him or her to succeed, thrive, and enjoy life to the fullest.

Sisters at Play

IMG_1137Cali’s sister Dora visited recently for the weekend, which meant nonstop action. Cali actually has lots of sisters. She lives with Big Sister Jana full time. Jana has been an excellent role model, teaching Cali necessary life skills, including barking at passersby and rolling in sand so joyously and thoroughly that, between them, they make sure to take the beach home with them. Then there is Alberta, the part-time sister and playmate. They are evenly matched in size and have similar energy levels. When they are together, everything becomes a tug toy.
But DorIMG_1141a is special. Dora is Cali’s litter sister. They were plucked from their siblings on the same day (Cali by me and Dora by my close friends) and whisked away, first on a long car ride, then on an airplane where everyone made a huge fuss over them. They spent a scary first night away from Mom snuggled together in a crate. Since then (or maybe even before) they’ve shared a special bond. Whether it’s been days, weeks or even months since they last met, their greeting is rowdy, loud, and energetic. Their play is very physical and rough, but no one ever gets hurt. At rest, they often touch paws or sleep in a heap.
Play is often seen by researchers as practice for important life skills. One researcher, Dr. Marc Bekoff, suggests an additional crucial role for play: it is the basis for developing social ethics. In play, young dogs (or other social beings) learn not to hurt each other, to follow certain rules, to communicate their intentions honestly.
Both Dora and Cali have excellent social manners. When meeting new dogs, they exhibit all of the correct doggy signs for getting acquainted and inviting play. Both are wise enough to be deferential to larger dogs and to show respect for elderly dogs. They’ve internalized those ethical practices that they have learned through playing with a variety of dogs. But sister play is different.
InIMG_1134 their sister play, they also bow and use the full range of doggy play signals, but the signs are sometimes abbreviated or perfunctory. They feel safe enough to throw themselves into play without worrying about being misunderstood. There is lots of ear-pulling and gnashing of teeth. Their faces wear fierce expressions. They emerge panting and wet. And wearing huge smiles. There is a level of familiarity and trust between them that gives their connection a quality that Cali’s play with others — even Alberta and Jana — lacks. Social manners matter most when dogs assess the intent of strangers. Smart dogs know when they need to be polite. And when they don’t. And, for Cali and Dora, family is safe enough that politeness can take a backseat to full-on fun.