puppy training

Hangin’ at the Mall

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Dotty, a 7-month-old white golden retriever, wears a blue service dog-in-training vestThe brief glimpse of snow is long gone, but the weather has been cold, gray, and often wet. Dotty is hoping to spend more time at the mall.

We’ve visited lots of places that regular dogs are not allowed to go. Besides the mall, Dotty has been to numerous local cafes and bakeries, the airport, some shops and banks, and a grocery store.

It turns out that wheeled carts make her very nervous. She’s not crazy about automatic doors, either, or those weird freezers in the supermarket. But the carts really get to her.

The solution turns out to be hanging out at the mall. Every teenager’s dream. (Well, it was when I was a teenager …)

The point is literally to hang out and watch the world go by. People. Wheelchairs. Children running and jumping and screaming. Those all-terrain, 2-kid strollers that are bigger than some cars. Normal strollers too. Kids riding 3-foot-tall motorized stuffed animals.

And the smells — from the two pretzel shops to the Cinnabon to the stinky bath products stores… the smells are overwhelming to me, and I know that Dotty’s nose is thousands of times more sensitive.

Dotty, a 7-month-old white golden retriever, watches passersby, wearing a blue service dog0in-training vestDotty just watches. Sometimes, something surprises her and she gets up to take a closer look. But we hang out out of the stream of shoppers and mall walkers, just watching.

We also wandered a bit, past the video game arcade and the photo booth and the electronic “rides” for small children. Past the larger-than-life wooden forest ranger (she was not too keen on him) and the massage chairs. She checked out the shoeshine station pretty thoroughly.

This kind of watching and wandering can, of course, be done outdoors as well. But, as the weather turns wintry, sitting in parks has lost its appeal. (We did a fair bit of that over the summer, but clearly not enough.)

The idea is to get her used to everything, and anything. So that she won’t be surprised by people, carts, or whatever else pops up when she’s out and about. It’s a kind of “desensitization” training that, I hope, will build up her confidence in preparation for when she, as service dogs do, goes into new places and experiences unexpected things.

Change the Picture

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White puppy Dotty climbs out of a blue car. There is a colorful towel on the seat and a green towel on the floor. I wrote about Dotty’s trials and tribulations as she learned to go down stairs, and then as she learned to get into and out of the car.

I was working on getting her out of the car, practicing with the little stairs, safely inside our garage, and making no progress. Orly was happily demonstrating what to do and how to eat the cookies she got as a reward. Dotty was pacing on the seat, unwilling to get down into the foot space or to jump down to the little stairs from the seat.

I sat next to her, looking at the foot space. Even with the front seat moved all the way forward, the space is small. And dark. I wasn’t all that surprised that Dotty didn’t want to jump down there.

I thought about what Glenn, our trainer, says when a puppy is resisting something: Change the picture.

A light green towel covers the black mat in the passenger seat of a Forester.I reached behind the back seat and grabbed a light green towel from the handy dog stuff box that lives in the car. I placed it invitingly on the floor in the foot space, and got out of the car.

I sweetened the deal with a bribe: A small, but delicious (to Dotty) treat on the floor. Orly showed immediate interest. I banished her to the back yard.

I replaced the pilfered treat and added one on the steps for good measure.

White pup Dotty cautiously steps from the back seat, covered with a colorful towel, to the foot space, where a light green towel and a treat waitDotty very cautiously reached a paw down, leaned wayyyy over, and managed to get the treat. Encouraged, the brought another paw down then her back end. Yay Dotty!

She stuck her  nose out the door, decided, ‘nope,’ and hopped back onto the seat.

The second time, she jumped down pretty quickly, though, and then put her nose out … followed by a tentative paw. And another paw. Then, all at once, she was out of the car! And devouring a jackpot of treats.

The next day, she tried again — at a park this time. She got out, back in, and even got out again at home. She’s done it several times since, and is less reliant on the edible encouragement each time — but she still gets a treat at the end. She’s definitely getting more confident. All thanks to the magic of a light-green towel … and a willingness to change the picture.

Step by Step

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White golden pup Dotty lies on a colorful towel in the car
I refuse to get out of this car!

Dotty does not like getting into the car. She hates (and strongly resists) getting out of the car.

This is a problem when, say, we need to go to the vet or to training class, as it would be with any pup. But as a service-dog-in-training, Dotty simply goes more places than most dogs — and she needs to get used to getting in and out of all kinds of vehicles.

When I trained young service dog puppies, long ago, we took them on field trips in a minivan. We had a folding ramp that they walked up and down to get in and out of the van, where they rode in sturdy crates.

I have a Forester, and the dogs ride in the back seat. Getting in and out requires either a big jump onto the seat 0r, preferably, two smaller jumps — one into the passenger foot space, and then from there onto the seat.

Orly learned quickly (from Cali) how to do all of this, and we never had an issue getting her in or out of the car.

Dotty has learned a lot from Orly … but not this. Despite watching Orly get in and out of the car dozens (maybe hundreds) of times. Treats aren’t helping either.

So I bought her some steps. The ramps I saw for sale were too long to be usable either in my narrow driveway or when parking in a parking lot with only a foot or two between cars. They are also often too wide to use at a passenger side door. But these little steps fit.

They’re plastic and sturdy enough to support a much larger dog than Dotty is (at the moment), but they can move if the dog jumps too enthusiastically. I hold them in place with a foot. Orly doesn’t mind the movement. Dotty… does.

(You may remember, though, that Dotty was not eager to use regular steps … the solid kind that are inside the house … especially the ones going down.)

Golden retriever Orly approaches gray plastic stepsOrly figured it out immediately and eagerly showed Dotty how to bound up and down, in and out. Dotty wanted nothing to do with these steps, not even with our top-rated treats.

We moved to the basement and practiced going up and down the steps to get on and off the TV sofa, the only furniture Dotty is allowed on. She caught on pretty fast, with the help of some yummy treats.

We moved to the deck. Orly again demoed quite enthusiastically.

White pup dotty goes up gray plastic steps to a brown deckDotty grudgingly tried (treats definitely helped here)… survived … tried a few more times. Seemed comfortable enough.

Back to the car. She went in. Progress!

But that was it. Dotty did her usual lie down refusal to even consider getting out.

Orly bounded in and out a few more times, showing off her ability and confidence — and making a big deal out of gobbling her treat rewards.

White pup Dotty climbs the plastic steps to enter a blue carUnmoved, Dotty turned her back on us and lay down even harder, if that’s even possible.

We went to training class, where Glenn, our trainer, helped all the dogs go in and out of his minivan using stairs very similar to ours. And a ramp. Dotty did both. She even seemed to like the ramp.

Back to the Forester. She got in, no problem. I coaxed her off the back seat and she — miracle — climbed down the steps and out of the car!

White pup Dotty lies on the car seat, looking out the door, with the gray steps in place to help her out.Once.

Climbed back in and did the hard lie-down. Dared me to try to get her out.

We drove home and … that was it. She was done. Not gonna get out.

I did my usual — picked her up and lifted her out. All almost-40-pounds of her. I cannot keep doing this.

We’ll see who wins this battle. My money is on Dotty, which will present quite a conundrum if she gets any bigger.

Early-Onset Adolescence

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23-pound white golden retriever puppy Dotty uses a blue towel as a pillow for her napDotty is just over three months old as I write this. Yet she seems to have become an adolescent, a pleasure that I should not be forced to endure until she’s at least six months old.
Where’s my sweet little puppy?

She’s still got her baby fuzz and a very puppyish, sweet face. (She’s not little, though; she topped 23 pounds at her 12-week checkup!)

But her attitude! Her attitude is 100% teenager!

She demands her “rights” in a loud, entitled voice. She protests the unfairness of, well, pretty much everything. She grabs at treats and gobbles her food, never saying “Thanks.”

She sleeps a lot.

She’s also adventurous and curious. Eager to meet every new person. Jaded and so over spending time with Mom, though.

She still adores her big sister Orly and wants to do, see, feel, taste everything that Orly does.

White golden retriever puppy Dotty paws at a purple, bottle shaped toy, trying to get the food out
This treat toy has Dotty stumped (for now)

She’s learning new things every day: Leash manners; retrieving all sorts of things; digging and using her nose to find buried treasures; taking treats politely; figuring out a wide variety of treat toys; deconstructing soft toys and rugs; digging and making huge holes in the yard; extracting the water from her water bowl using all of the tools at her disposal (mouth and front paws); pouncing on the spray in her splash pad; soaking up all the muddy water from a puddle … the challenges are endless, varied, and all, in Dotty’s opinion, fabulous.

But the teenageriness. The not wanting to come when called. The hiding stuff and sneaking off behind the garden shed to engage in forbidden activities (digging, mostly). The “too busy/important to pay attention to you” dismissals…

They grow up so fast.

Golden retriever puppies Dotty and Orly dig in a sand pit designed as a dog digging pit
Looking for buried treasure!

A BIG GIRL Bed

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Dotty is growing up! She no longer has to sleep in a crate.

When she was reliably sleeping through the night and asking clearly to go out, I decided that she was ready. I waited for a long weekend. I set up a second dog bed in the bedroom.

White golden retriever pup Dotty lies under a wooden bed with a beige cover. Golden Orly lies nearby. Both are on their sides.Finally, it was time: We did our evening routine of last call and tooth-brushing. But, instead of calling her to “kennel,” I propped open the crate door and placed a pet gate at the bedroom entrance.

Dotty watched with great interest from her perch on Orly’s dog bed (or, more accurately, on Orly). When I settled in to read — also part of the going-to-bed routine — she knew things were Different.

And she celebrated. Loudly and enthusiastically.

She leapt up and began racing around the room, looping under the bed in a way only she can (and probably only for a few more weeks). Puppy zoomies on sterioids! With barking! And the squeaking of toys!

On and on it went.

After a couple of minutes of this celebration, I looked at her sternly and in my best Mom Voice, said, “If you don’t settle down by the time I finish this chapter, I am putting you into  your crate.”

Well.

Her English comprehension clearly rivals that of Chaser (and a new favorite fictional dog, Six-Thirty from Lessons in Chemistry). She looked at me, dropped to the floor, and instantly fell fast asleep. Under the bed.

Subsequent nights were less celebratory. She has asked to go out a couple of times, but she mostly just sleeps, on the floor or on one of the dog beds. Just like the big, grown-up girl that she is … not. Yet.

Snuffle Monster

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10-week-old white golden puppy sniffs a snuffle mat made of strips of fleeceI’ve created a monster. Think ‘Cookie Monster’ — not ‘JAWS.’

I introduced little Dotty to our little snuffle mat. Adorable in every possible way. She figured it out pretty much instantly. There is nothing wrong with her nose, and, true to her breed, she loves a good snack.

[A snuffle mat is a nest of fleece strips. The human servant hides yummy treats among these strips, and the dog sniffs them out and devours them. It’s a chance to let dogs use their noses and enjoy some mental stimulation. And a snack.)

I generally give Orly a snuffle mat after she hikes, and sometimes we do it after (my) lunch even on days that Orly doesn’t hike. She sometimes asks for it, but is generally happy to get the offer but not insistent.

Dotty is different.

After two — two — snuffle mat sessions, she started walking over to the shelf and trying to pull hers down. She resorted to barking at it when she couldn’t free it from the shelf.

She goes over to the snuffle mats and demands (often quite loudly) that I prepare one for her.

I ignore that, but when I am preparing the snuffle mats, she barks instructions, wriggles, tugs at the corner, pops up to watch where I am putting the treats (or is she counting to be sure that she gets as many as, or more than, Orly?!). She dives for Orly’s as I move to set it down. She impatiently sits, wriggling and sometimes barking, as I give Orly her mat and turn to give Dotty hers.

Once she’s finished clearing the treats from hers — and has thoroughly examined Orly’s mat to ensure that nothing was left behind (as if!) — she has taken to dragging one — usually Orly’s larger mat — around the room.

Snuffle Monster.

What Goes Up …

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What, or who, goes up … doesn’t always come down.

Stairs.

Orly learned how to go up and down stairs well before I met her, and never had any issue with the (many) stairs in our house.

Dotty had not encountered a tall staircase, and found the steep mountains in front of her a little scary.

She did quickly master the short 2-3 steps to the back, and then the front yards. Down first. Up took a little longer, but she got that too.

Next up — the house stairs.

My old-school attempts to lure her, one or two stairs at a time failed. I started with the stairs to the office, thinking the rubber runners would give her a good grip and ease her fears. She was willing to stretch enough to reach the treats on the edge of one step … but not move her paws so she could reach farther.

We tried the carpeted basement stairs, with a non-slip mat at the bottom. No luck.

Hm.

Stumped, I asked the expert (Glenn, who runs Dotty’s service dog school).

He said that going down would be less scary than up. Dotty is clearly not related to me. My (mild … ish) fear of heights makes going down far more uncomfortable.

Anyhow. He suggested sitting with her a few steps up from the bottom and letting her think about it for a while. We did that, then I let her walk down 3 steps. Success.

Golden pup Dotty looks up a tall flight of carpeted stairsWe did that a bunch of times, slowly adding a step or two.

I also worked in the other direction, carrying her most of the way up, then letting her tackle the top 2-3 steps.

We practiced all of this over a couple of days, also working on what Glenn calls the “follow me” routine. This encourages the puppy to go wherever I go, which she is naturally inclined to do anyhow.

 

Dotty progresses up the carpeted stairsAfter a few days of steady success with small numbers of stairs, I took a leap of faith. She seemed more confident on “up,” so I headed up the stairs with my hands full of stuff, and called out “Come on girls, follow me.”

Not surprisingly, Orly trotted up the stairs. Dotty hesitated. Whimpered once. Then she got a determined look on her fluffy little face and … followed me all the way up!

Dotty reaches the top of the stairsProud of herself, she did a little dance at the top. And eagerly accepted her reward — lots of praise and petting as well as a cookie.

She also soon figured out that she could get herself up the stairs any time she wanted. Only problem is … we’re still working on down the stairs. She’s gotten herself upstairs several times now, realized she was alone, and, yep, next thing you know, I’m running up the stairs to rescue 18 pounds of wriggly puppy who has instantly transformed from despairing to delighted.

WHAT Have I Gotten Myself Into?!

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Golden retriever Orly, standing on grass, play bowsSeveral years ago, I trained service dog puppies. I also taught at a school for service dog trainers. I worked with dozens of volunteers, including many puppy raisers. But, until now, I had never been a puppy raiser.

Missoula used to have a mobility service dog program called Pawsibilities, run by Glenn Martyn. Glenn also was one of my teachers; he’s an outstanding dog trainer with deep and varied experience. And he’s working on re-establishing his service dog organization.

Through a series of events that could only happen in a place like Missoula, where all the dog people know each other, Orly’s dog hiker met Glenn because Glenn was training my friend/neighbor’s puppy (who hikes with her because I made the match …). They seemingly cooked up this idea during a training session. Orly was on board too.

So, by the time Glenn asked whether I would be interested in puppy raising … well … I am not sure that “no” was an option.

9-week-old golden pup Dotty runs with hears flying out to the sides
Photo by Christina Phelps

So here we are.

Dotty, named for my late grandmother, came home last night. Orly immediately invited her to play. Despite tumbling Dotty over a couple of times, Orly showed exceptional manners and is already a great big sister.

Dotty has learned to use the steps from the back deck to the grass — she went down last night and figured out “up” this morning. She’s also been introduced to food-filled chew toys, string cheese, and a water bowl (almost) big enough to swim in. She is learning to sit for meal prep. She already knows to ask to go outside and has not (yet) had an accident in the house. She seems to know about the magic sit, in fact, and takes treats very gently. She had a bath and had her very sharp little nails trimmed this morning, and behaved perfectly throughout.

We’ll follow her adventures over the next several months, as she learns all the skills she needs to be a great service dog!

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Listen to Your Dog

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8 month old golden retriever Orly smiles for the cameraA Washington Post columnist, having failed a a dog-training class with a golden-doodle puppy (and with several previous dogs) notes that it’s actually the human’s failure, not the dog’s.

This should be obvious, but I know that it isn’t.

“Training” class is really just how a human and a dog learn some new ways to communicate — and, to be really honest, it’s mostly about the human learning to understand the very clear and consistent communication the dog is and has always been using. And about the human learning to (try to) be more consistent and clear in how they communicate things to the dog.

As my first dog training instructor loves to say, when there’s a training failure, it’s always the human; never the dog.

As a Washington Post journalist, this writer did not stop with their own epiphany; no, they interviewed several top-notch dog trainers to find out what makes for a successful trainer.

The upshot is what the Thinking Dogs have used this blog to tell you over several years — pay attention to your dog’s communication, collaborate with your dog, and have a relationship.

Old-style obedience training, still sadly common, instead demands instant obedience to random (as far as the dog is concerned) and arbitrary rules and commands. No relationship there; just human ego.

The other point the writer raises is about “pet-parenting style.” Describing three styles, the writer encourages developing an “authoritative” style. Authoritarian is too rigid; permissive parents don’t set clear expectations. Authoritative parents are clear about what they expect, warm and loving, firm but adaptable.

Unsurprisingly, dogs (and children and students and employees and …) do well in this authoritative environment; they have strong connections with their people, are persistent problem-solvers, and are “more resistant to stress and recover from stress more quickly.”

Who doesn’t want that for their dog?

Of course, what the writer doesn’t share is the magic formula to enable all of us regular humans to become those authoritative, clear-communicating, warm, adaptable, and consistentdream dog moms and dads.

I’m doing the best I can, Orly!

 

Orly Has Serious FOMO

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Golden puppy sniffs spice jars on a pull-out shelf
Orly investigates the spice rack

Orly never wants to be left out of anything. Her FOMO — fear of missing out — is extreme; she’s a true adolescent of this digital age, even without any social media accounts (that I know of …).

She has to meet everyone we pass on a walk, canine and human alike. She’s fascinated with children. She must explore every inch of everyplace.

I’m balancing teaching her manners, like greeting new friends without mauling them, with wanting to encourage safe exploration.

At home, she pokes her nose into everything. No corner of the back yard has escaped her explorations, which unfortunately include lots of digging. Inside too, she’s curious. She’s only allowed into the living room with adult human supervision, and she’s very curious about this forbidden room.

Even the very familiar kitchen offers exploration opportunities any time I open a cupboard or drawer. I’m constantly warning her to move her nose before I close anything, racing to get the trash bag out of the bin before her nose goes in, and tripping over her when she sidles over to watch and sniff what I am doing.

Her favorite is the pull-out spice rack. She’d spend hours with her head buried in its many scents if I would let her.

I love that she’s so curious about the world. I love even more that she’s investigating and learning using only her nose. Not once has this young puppy, who’s been teething for weeks, ever chewed on furniture, kitchen items, or any of my belongings. She does chew sticks and pounce on leaves outside (and there’s the digging …). And of course she has many, many toys.