That Soulful (and Loving) Gaze

Oxytocin is a hormone that plays a role in social bonding, as implied by some of its nicknames: the love hormone, cuddle chemical, or bliss hormone. It’s also something that dogs and humans share.

Studies published in 2009 found that, when dogs gazed at their owners — you know, that adoring gaze that says, “feed me; I’m yours,” owners had more oxytocin in their urine. This correlates with feeling affection and social connection.

You can see where this is going, right? They gaze at us, we interpret it as adoration, we respond by feeling loved and happy. This works well for the dog. For us, too; real or not, we have that great “someone loves me” feeling.

But there’s more to this story. A later study looked at more variables. For example, the oxytocin in dogs’ urine. Did they get the same emotional lift out of the exchange of adoring gazes? Also whether interaction with the humans affected oxytocin in either humans or dogs.

This is where things get interesting.

A note: In both studies, dogs and wolves were used, as a way to determine whether this was just a canine thing, or whether it really has to do with the dog-human relationship.

First, the study looked at the effects if the person and dog exchanged gazes only, versus when the person also interacted with the dog, talking to her or petting her. No one was given oxytocin in this study; dogs’ and humans’ levels were measured before and after. The dogs and owners who spent the longest time gazing and interacting with each other had significant increases in their oxytocin levels — the dogs’ levels as well as the people’s. The dogs like the attention — even you, Jana! The gaze-only dogs and the shorter-gazing couples had small or no increases. Neither did the wolves.

A variation of the study had researchers administer oxytocin to some of the dogs to see whether the amount of oxytocin in their bodies made a difference. Then, the dogs and humans were allowed to gaze at each other, but the humans were not allowed to intentionally interact. If the dogs touched the humans, it was noted, but the humans were not allowed to respond by petting or talking to the dog.

So, was there a change in the dogs’ behavior if they had higher (administered) oxytocin? There was — but only for female dogs. With more oxytocin, they gazed at their humans for a significantly longer time; the length of their gaze at a stranger wasn’t affected. Male dogs actually gazed at their owners longer if they had not received oxytocin. The wolves didn’t really gaze at the people.

Not to knock boy dogs, but … maybe they’re just not that into you.

Seriously, what this all means — according to the researchers, anyhow — is that a mutually reinforcing loop occurs (particularly with girl dogs). They gaze at us, we look back, babble nonsense at them, rub their bellies … Hmmm, how do they gaze at us while we’re rubbing their bellies? OK, we stroke their long, soft ears and gaze back into their eyes. And everyone feels all warm and mushy and loved, so the girls keep staring at us, to keep this good thing going. More gazing, more oxytocin, so more and longer gazing, and the cycle continues.

Gazing is important in human social bonding and communication, starting when babies nurse. Lots of research shows that dogs use humans’ gaze as communication — and use their own gaze to communicate with us. And, as I wrote a couple of weeks ago, dogs choose to hang out with us. All that, to me, adds up to a mutual bond that is very rewarding to all of us, including the dogs. That, and they need someone with working thumbs around to get access to their dinner.

Is He Really “Just Playing”?

Are they playing or fighting?
Are they playing or fighting?

My dog-human communication students recently discussed a study on how well people interpret dog body language. The study, published in 2009, compared the descriptions of dog professionals, dog owners, and people with no dog experience. They all watched the same nine videos that showed a range of behaviors, most interestingly aggression and actual play.

The study’s authors wanted to know whether the amount of dog experience a person had improved his or her skills at reading dogs’ body language. They showed the video clips to observers from four different groups: veterinarians, professional trainers, dog owners, and people with no dog experience. The dog professionals and owners had at least two years of hands-on dog experience.

After watching each clip, observers were to identify the predominant behavior, choosing from a list of eight adjectives. They were then asked to justify their choice: What about the dog’s body language suggests this behavior?

How’d they do?

Not well. Professional trainers (other than the ones participating in the study) and behaviorists have their work cut out for them.

Surprisingly, the dog professionals did no better than the people with no dog experience at identifying the dogs’ body language.

  • The scariest result was that a third of the observers saw aggressive behavior as playful.
  • A sad result was that 43 percent saw actual play as aggression.

Too many people can’t tell when a dog is playing and when the dog is being (or working up to becoming) aggressive. That’s often why people get bitten.

The observers’ descriptions of the body language they relied on to identify behavior are revealing. For example:

  • Most descriptions focused on tail movement, mouthing or vocalizing, and large, whole-body movements.
  • Nearly all tail movement was described as “wagging” and it was always identified as playful.
  • Nearly all barking was seen as aggressive and growling as defensive.
  • The only clip where a dog’s teeth could be seen was the active play video, but two-thirds of the observers who mentioned it saw it as aggression.

That’s another reason behind dog bites, especially the ones where people say “it came out of nowhere.” They look only at big, dramatic body movement and assume that barking or tail movement has only one purpose. They miss or misinterpret the more subtle body language and vocalizations.

If our dogs ever interact with other dogs, with children, even with unfamiliar adults, we need to be able to intervene if the dog is stressed or scared, remove the dog if he or another dog is showing stress, aggression, or fear, and generally pay attention to how our dogs react to different situations. This enables us to keep — and the people and dogs who interact with them — safe.

To do this, we have to look at the whole dog. A wagging tail might mean the dog is happy or wants to play — or it could indicate that he is stressed or unsure of the situation. Raised hackles might be defensive or aggressive — or could simply indicate arousal, which is more likely the case in an actively playing dog.

Not knowing this and not noticing the more subtle movements — a raised lip, ears pulled back, a stress smile — is how people miss the early signs that a situation is overwhelming or frightening to a dog, that the dog is losing patience or getting close to a literal “snapping point.”

When it’s our own dogs, the more often we watch and notice, the better we’ll get at putting together a “big picture” understanding of our dogs’ body language and of the messages they are sending us.

(Oh — those dogs in the photo? Playing. How can you tell? There are many cues: Hackles are not raised, eyes are soft, ears are loose and not pinned back, tails are low and not stiff, both dogs are showing similar energy (one is not going after the other), lips are not pulled back from teeth.)

 

Please Back Off

Not all dogs are as fortunate as Molly. Molly’s parents wrote to The Thinking Dog, asking for help getting people to understand that Molly needs her personal space. In this post, I am speaking for all dogs who are not as lucky as Molly.

Personal space is a cultural issue. Americans tend to like more of a bubble around them than people in some other countries. I’m not sure whether dogs in different countries or cultures have different needs for personal space, but I am positive that all of the dogs I know need people to respect that bubble. Especially people they don’t know well.

Dog bite stories in the media often say that “it came out of nowhere” or that the dog gave no warning signs. This is rarely true. Spending a few minutes looking at Facebook postings of photos and video of dogs with babies and children is a great way to gather photos of dogs showing dozens of warning signs or pleas for space. Watching those news videos of the “bites that came out of nowhere” also offers a catalog of behaviors that are clear warnings.

It’s not only children who do things that cause annoyance or stress to dogs: A particularly chilling video I’ve used in canine communication classes is one where a news anchor is severely bitten after putting her face right in the face of a stressed, overwhelmed dog — a dog who has spent the previous couple minutes (or more; it’s a short video) asking her to back off in every way a dog can.

The problem isn’t that the dogs are not giving fair warning, asking for help, or both; the problem is that most people aren’t listening or simply don’t understand the signs. Here’s a list of the most common stress signs:

  • Licking lips or nose
  • Turning the head away
  • Whale eye — wide eyes with the whites very clearly visible
  • Yawning
  • Ears back
  • Tail tucked
  • Scratching — self or the ground
  • Sniffing
  • Shaking or shaking off (as if shaking off water)
  • Bowing
  • Stress smile
  • Red eyes
  • Sweaty paws
  • Panting
  • Hypervigilance
  • Freezing

What do we do that is stressful or threatening to our dogs? Most dogs do not like being hugged or patted on the head. Frontal approach with direct eye contact is scary for many dogs. Many dislike rough petting or play hitting or people bending down, putting their faces right up close to the dog’s face and kissing or blowing at them or baby-talking them. In short, if you would be annoyed if someone did it to you, don’t do it to a dog, especially a dog you don’t really know. This doesn’t mean you can’t cuddle your dog; it means you should look for cues that he is enjoying — or uncomfortable with — what you are doing, and respond accordingly.

Some of the signs listed above do double duty: They are also what is commonly called “calming signals.” These are body language cues that dogs use to calm themselves or others. Dogs will direct calming signals to other dogs and to humans. A well-socialized dog responds appropriately — backing off, giving the dog some space, or responding with calming signals of his own. Unfortunately,  the signals are often subtle and, when noticed, misunderstood by many humans.

Cali stress
Stressed Cali

For example, the smile. A smiling dog might be a happy dog; depends on the smile. These photos show a happy Cali and a stressed Cali. She’s “smiling” in both. But in the relaxed, happy photo, Cali’s eyes are soft, her smile is loose and relaxed; in the stress photo, her eyes are hard and tense, and her mouth is tighter. For many additional (better) photos of stress, take a look at these blog posts by Eileenanddogs: “Dog Facial Expressions: Stress” and “Is That ‘Smiling’ Dog Happy?

 

Happy Cali
Happy Cali

Other common calming signals that could be early signs of discomfort or stress are the licking the lips or nose, yawning, and turning the head away. When you notice these subtle signs, it’s a good idea to remove your dog from a situation that is becoming unbearable for him. Some dogs lick submissively — no, the dog is not “kissing” you because he’s enjoying the close attention — or shake or try to leave or hide behind their owners.

If the dog can’t escape the situation and the “aggressor” doesn’t back off, the dog is likely to escalate. Bared teeth, soft growls, or air snaps might be the first steps when a dog feels that he has no choice but to defend himself. And if the owners have taught the dog never to growl, as so many believe they should … the dog might just bite “without (obvious) warning.”

We’re our dogs protectors. It is our job to learn their stressors, heed their calls for help, and remove them from stressful or overwhelming situations.

Additional Resources

Want to learn more about dogs’ stress signals? Here are some articles and blog posts that offer good info and advice:

Your Dog Hates Hugs, by Melissa Dahl

It’s Only Funny Until Your Dog Runs Out of Spoons, E. Foley, Your Dog’s Friend blog

You’re Too Close! Dogs and Body Pressure, eileenanddogs blog

The Gift of Growl, Pat Miller

Preventing Dog Bites, Patricia McConnell

A Canine Stress Dictionary, and Signs That Your Dog Has Stress, and so much more on the Whole Dog Journal website

 

 

Canine Con Artists?

I originally wrote this post for PPG Barks, the blog of a professional positive trainers networking organization. The post was rejected; I think the reason is that I am asserting that dogs deceive each other and humans. I am  very interested in this topic, and I plan to revise the post further (or write an entirely new post) about dogs and deception. Meanwhile, I’d love some feedback from you. Please comment on the post or to me privately if you feel inclined. I am interested in what other dog people think about the question of doggy honesty and deception.

How much is a dog willing to bend the truth or improvise in order to get a reward?

That’s not a crazy question. Dogs routinely exhibit all of the cognitive behaviors needed to form an idea, plan, and execute deceptive or manipulative behavior. Consider:

Cookie, please
Cookie, please
  • Dogs deceive each other or fake each other out to get what they want. One dog will pretend to hear someone at the door and bark the warning bark — anticipating that his doggy sibling will run to the door. The conniving canine then steals the dupe’s rawhide, toy, bed, choice spot by the TV, etc.
  • Dogs who have been taught to ring a bell or bark when they need to go out tend to go through at least a short period of ringing that bell constantly … or at least testing out how often they can get Mom and Dad to “hop to it” and let them out, even when all they want to do is roll in the grass or bark at the neighbor.
  • Is there any dog who hasn’t tried to convince her owners that they have “forgotten” to feed her?
  • Many dogs will retrieve items that have not been requested in hopes of getting a reward. My dogs routinely bring me extra shoes in the morning, after they’ve been asked to bring my dog-walking shoes (and have been rewarded for doing so). This is probably optimism more than dishonesty, though. I routinely reward them for bringing me things that I have dropped, whether I was aware of dropping the item or not.

It gets even more sophisticated. For example, our German shepherd used to pretend not to know where the ball had landed when we threw it and he was busy sniffing something or chasing a squirrel. A request or two to get the ball would be completely ignored. Or, to humor the annoying humans, he’d search half-heartedly for a few seconds before doing the dog equivalent of shrugging and going back to something more interesting. “OK,” we’d say. “If we’ve lost the ball, it’s time to go home.” In under 10 seconds, he’d have found and delivered that “lost” ball.

Then there’s the golden who used the bells on the door to get Mom to open the door, knowing that her annoying puppy-sister would go charging out the door … while she stood there, smiling, as Mom closed the door with puppy outside and her inside.

So. While I will concede that not all of the above examples necessarily show deceptive behavior, some do, some might, and others at least indicate an ability to manipulate humans to obtain a desired end. I believe that dogs do lie and that they sometimes deceive each other and us. And they do it for a variety of reasons, including the possibility of getting a reward.

what the dog knowsI’ve been thinking about this since I read What the Dog Knows by Cat Warren. It’s a great book; I posted a short review here on the Thinking Dog Blog not long ago. It’s about scent-dog training, specifically, cadaver dogs. The author raises an interesting topic: False alerts. She’s brave to do this, partly because many dog people ran into what I think I am running into: Many people cling to decades-old and thoroughly debunked ideas about how limited dogs’ cognitive abilities are. But mostly she’s brave for another reason: Many handlers proclaim that their dogs are never wrong and become incensed if anyone suggests otherwise.

Some false alerts are the handler’s fault. Particularly when the handler is a beginner, and the team is at an early stage of training, the handler’s body language or other unintentional cuing might hint to the dog that “this is where” he should alert. In this case, the dog is not lying; he is trying to follow the cues he’s just learning, and thinks he’s doing what the handler wants.

Training and working in situations, like cadaver searches, where the handler is not always able to tell whether the alert is false further complicates the discussion. Some false alerts, as Warren explains, might not actually be false. She says that if they are training in a vehicle junkyard, for example, and her dog alerts on the seat of a smashed car with a shattered windshield, while that is not the target she’s searching for, she rewards the alert anyhow. The scents linger for a long time, and the dog probably did detect the scent of human decay (parts of the book do require a strong stomach!).

I’m not talking about those instances though. I wonder if — and at what stages of training — dogs intentionally, knowingly lie about detecting the target scent. There are certainly working situations where the handler might not know if the scent is present and therefore is likely to trust the dog and reward an alert. False alerts occasionally do cause problems in law enforcement.

She draws a distinction between false alerts that are outright lies and those that are more nuanced and, she says, even more insidious (though not always because of misbehavior from the dog). The dog is detecting something but is not entirely sure it’s the correct scent; or the dog has detected the scent but not found the precise location and alerts anyhow; whatever the case, in these instances, she explains, the dog isn’t consciously deciding to lie. As with human behavior, not all situations are easily explained, black or white.

Warren says she will never know whether her dog’s false alerts are inadvertent or are deliberate lies — but she does not rule out the possibility of a dog lying. She also says that her dog’s body language is so clear that she thinks she could tell if her were lying. Many humans betray their dishonesty through body language. Sometimes those “tells” are very subtle. A close study of our dogs’ body language might be our best chance at knowing when they are — and are not — trying to con us.

What do you think? Have you ever worked with a pathological doggy liar? An occasionally dishonest dog?

 

Playing Around

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Cali and Alberta both have great social skills, and their play together is cooperative and fun. They never fight and are good at reading each other’s signals. When one wants a break, the other complies.

Bringing a third dog into play always changes the dynamic, and when it’s a puppy or adolescent who’s still learning the rules of social interaction, everything changes. So, when Scarlett joins Cali and Alberta in play, the energy level goes up — and sometimes the tension level escalates as well.

Often, the three girls have a ball chasing each other around Scarlett’s huge yard, tugging on Alberta’s ears, sneaking veggies from the garden, and generally being silly together. Sometimes, though, one dog — most often Cali — seems to be trying to calm things down. When she’s not able to do this, I know that I have to get involved.

How do dog owners know when play is going well and when they need to intervene? This question is especially important at dog parks, where the playing dogs might not know each other well and where, unfortunately, many owners don’t pay enough attention to what their dogs are doing.

As our dogs’ protectors and advocates, it’s important that we are aware of what’s going on whenever our dogs are playing with other dogs (or with children). I suspect that, even among friends and family, most dogs don’t play much when their people aren’t around. I think that our presence helps them feel safe and confident that things won’t spiral out of control. It’s our job to understand that responsibility — and to step in when our dogs need our help.

So, back to Cali, Alberta, and Scarlett. The photos at the top of this blog post show healthy play. The dogs’ tails are held high. Their faces are animated, and their mouths are open in relaxed (not stressed) smiles. They are not holding their ears back tightly or tucking their tails.

The way they are playing is also important: There is not one dog who is always being chased — or doing all of the chasing. When they are wrestling, again, there is not one dog who always seems to be the target (or aggressor). They change roles, change games, go from chase to wrestle to tug to chase with a fluidity that comes from reading each other’s body language and paying attention to each other’s signals.

What does it look like when it goes wrong?

I step in if I see Cali’s tail go down or I see her trying to walk away. If she’s trying to leave the group and one of the others (usually Scarlett, an energetic eight-month-old) jumps on her or runs after her, I know that Cali needs a little help. Sometimes, she just stands there with her head and tail down, looking overwhelmed. Calling her to me or gently redirecting Scarlett to a toy works. Scarlett is a smart girl and wants to play — she’s not bullying Cali. She simply is not always ready to stop playing or quick enough to read the signal that Cali has had enough. I know these dogs and can read their body language pretty well. I can step in and ask everyone to calm down — and get them all to cooperate.

In more public spaces, like dog parks, owners might need to intervene more forcefully to help their dogs if play with unfamiliar dogs starts to deteriorate into something too wild or rough. Also, if there are a lot of dogs around, “dogs getting carried away playing” can turn into bullying or even a fight in seconds, with more dogs piling on.

Owners of relatively soft dogs (like Cali) who won’t stand up for themselves should be prepared to extricate their dogs if a situation becomes overwhelming — and this can happen any time a softer dog is playing with other dogs. Body language to watch for includes repeated looks to you, as if seeking help; lowered ears or head; a tucked tail; or any baring of teeth.

If you’re not sure of the other dogs, it’s best to avoid the situation. We’re fortunate to have a play area where we live that attracts a regular crowd of very nice dogs. Cali has become comfortable with most of these dogs. Even so, she usually prefers to play ball with me and rarely engages with another dog. It’s not that she doesn’t enjoy lively play; when she’s with her sisters or a good friend, she lets her guard down completely.

If you don’t have a “regular” play group, look for a few well-matched (size and energy level) dogs and try to set up regular play dates. Or find ways to exercise your dog without other dogs. Plenty of dogs would rather play with their humans anyhow!

 

Anticipation … Is Making Me Worry

Cali worries.

Many people worry. They dream up scenarios that could never happen. Then they worry that those unlikely events can and will happen. And they worry about what would follow … I don’t know if Cali does that, but she does worry about things that she knows are about to happen.

She worries about brushing her teeth. This is odd, because, when she was a puppy, she actually asked to have her teeth brushed, perhaps anticipating the treat to follow. She walked over to where the dog toothbrushes and toothpaste were kept and touched them with her nose. Looked at me. If I failed to notice, she nudged my hand, then walked over and touched the brush again.

Now, when it’s getting close to bedtime, she’ll go out for “last call,” then come in and immediately disappear when I say, “Time to brush your teeth,” or even move toward the bathroom. Disappearing a 60-lb dog is not an easy feat in a tiny one-bedroom apartment, yet Cali is gone. Jana comes right over to the sink, tail wagging, ready for the nightly tooth-brushing routine. I call Cali. She hides behind the bathroom door. Or I find her in the dog bed on the other side of my bed, pretending to be asleep. I’m willing to provide delivery service for the actual tooth-brushing but not for the cookie that follows. That’s only for dogs who line up to get their teeth brushed (she usually shows up for that part). Tooth-brushing doesn’t hurt. She’s never had a toothache or broken tooth or even an abscess. She likes the taste of the (chicken-flavored) toothpaste. But, somehow, when she knows that it is coming, she worries. The anticipation is much worse than the experience.

This is also the case for some other grooming tasks: Ear cleaning is admittedly as bad as she expects it to be, but getting the fur on her feet trimmed doesn’t hurt at all. It might tickle a bit, but then she’s amply rewarded with really special cookies. Nail trimming is even worse to anticipate: Both the Dremel that files her nails and that horrid clipper thingy are clearly medieval torture implements, in her view. In her entire 2 ½ years, no one has ever over-trimmed and cut the quick. Even so, no one can convince Cali that nail trimming is not worth every ounce of dread she can summon.

Cali worries about other things too. When I am working at my home computer, she catches sight of her ball and then looks worriedly at it, as if wondering whether anyone will ever throw it for her again. When we’re at the park and I do throw it, she catches it and then holds it between her paws, lying on the grass and looking worriedly around her at the other dogs who might come by and nab it. When she decides other dogs are too close, she picks up her ball and moves to a different part of the field. When no possible dog threats are near her in the park, she stretches her back legs out, ball loosely held between her teeth, and wags her tail at the activity happening at a safe distance. But she is reluctant to let the ball go for me to throw it — and start up the whole worry sequence again.

Her other big source of worry is the vacuum cleaner. It looks innocent, tucked into its little corner of the kitchen, but it sometimes roars to life. She avoids it, though she had no such fear as a puppy. When it comes out of its corner, Cali is nowhere to be found. What is her concern? She’s been around vacuums her whole life without ever suffering the smallest chance of being sucked up.

Cali’s worried anticipation, much like her eager expectation when we are driving toward a beloved location, dispels the myth that dogs are unable to think about future events. Dogs do appear to extrapolate from past experiences what the future might bring, good or bad. The best I can do when she’s nervous is acknowledge her concerns and insist that she face her fears and move on. While I hope that her anxiety is just a phase, I do wish that I were fluent enough in Dog to figure out why some future events seem so frightening to Cali.

Play By the Rules

Dogs just seem to know how to play by the rules. Ethologist Marc Bekoff makes this argument based on years of observing dogs and their wild relatives — at play. In a 2010 article in Scientific American, “The Ethical Dog,” Bekoff describes four rules that dogs use to govern their social relations: Communicate clearly; mind your manners; admit when you are wrong; be honest.

Social play helps dogs (and humans and other social beings) manage and maintain social connections. Individuals who do not play well with others often suffer in other areas of their lives. Coyotes who don’t play fairly and are ostracized when young tend to leave their family packs more than better-socialized coyotes — and they have a significantly shorter life span.

While the stakes for domestic dogs are lower — they can survive nicely in one-dog homes — there are still consequences, as anyone who has lived with a poorly socialized dog knows well. Some people cannot board their dogs or must avoid any outing where another dog is likely to appear. Some walk their dogs very early in the morning to avoid other dog-walkers.

Some people, unaware or uncaring that their dogs lack social skills, go to the park anyhow. Fortunately for Cali and Alberta, they have a big sister who’s willing to enforce the rules.

Not long ago, Alberta was happily playing with another Lab at our neighborhood park. The Lab was excited and got overly rough. Alberta, in her sweet, polite way, told him that he was being too rough. That didn’t work. She tried to avoid him, but he still didn’t get the hint. Jana had had enough. She got up and, with all of her senior-dog-dignity, approached the other dog — and gave him an earful.

After being told off by his elder, the Lab finally got the message. He apologized, and play continued at a more appropriate energy level. All was immediately forgiven.

A dog I lived with many years ago even applied the principles of fair play to human-human interactions. We were on a walk once when we came upon a group of young boys, around 8 or 9 years old. Two or three of the boys were hassling a smaller boy. Timo, all 12 pounds of him, was incensed. Though leashed, he lunged, barked, and snarled at them. Startled, the bullies ran away. Timo shook himself off and strutted home.

Most dogs learn the “rules” from their littermates, which is one key reason that puppies should stay with their siblings until they are eight weeks old. Good puppy classes are another place for puppies to acquire these all-important social skills.

Wherever your pup learns, make sure to play, and play often with him. As I’ve written, it is the best way to maintain a close bond.

Who’s a [Good, Bad, Anxious, Happy, Aggressive, Calm] Dog?

I recently attended a two-day workshop with TTouch practitioner Lori Stevens. Of the many tips and techniques that stuck with me, this stands out: We tend to label dogs’ behavior rather than describe it.

What is an anxious dog? What is an aggressive dog? A well-behaved dog? Turns out that each dog owner — and dog professional — means something different when she uses those terms.

WrapI sometimes describe Jana as “anxious” because, many evenings, she seems unsettled, distracted, and uncomfortable. She whines or paces, but I can usually settle her down in a few minutes. The technique I learned from Lori, using a body wrap, seems to help a little. Jana also shows what I call anxiety on walks if a vehicle (mostly loud, big trucks, though she seems to harbor a deep-seated hatred of minivans, too) approaches from behind us and startles us. I attribute some of this “anxiety” to the possibility that she’s not hearing things as well as she used to and she gets surprised more often — perhaps she’s also losing some vision. Whatever the cause, things seem to come out of nowhere and startle her more often. Fine, so, she’s a bit anxious and I deal with it.

But I have friends whose “anxious” dogs have done hundreds of dollars in damage to their possessions, their floors and walls, their furniture … other “anxious” dogs bark nonstop or are unable to sleep through the night (pacing, whining or barking, and ensuring that no one in the household gets any sleep. Ever.). Compared with that, Jana is calm and placid, well-adjusted even.

Then there’s the “aggressive” dog. I’ve seen dogs who have been labeled as aggressive who are the sweetest, friendliest dogs … but who really dislike cats and want to chase them (or worse). Or who have maybe bitten a person, once, under what turns out (if I get the whole story) to be extreme provocation. Or who are simply terrified, stressed by being put in a situation that they cannot handle. Not all of these dogs are aggressive; they are scared and overwhelmed.

Scared and overwhelmed can be fixed; prey drive can be managed. But some dyed-in-the-wool, born-with-it aggression is not fixable and can be very hard to manage. It is important to know the difference.
Being able to describe our dogs’ behavior accurately and in detail is important for so many reasons. We can do a better job of figuring out how to manage or change that behavior if we know what it is and why it’s happening. As dog professionals, or as dog owners who want to call in a professional, a clear, detailed description of behavior is an essential starting point — does this dog need training? Medication? Treatment for some underlying, painful condition that is causing her to snap at people? Sometimes the cause is simple, even if it’s not immediately obvious.

A couple of summers ago, one evening, Jana snapped at Cali for playing roughly near her. Jana is usually amazingly patient with Cali. I reprimanded Jana for her “aggressive” act. Fortunately, within a few days, Jana was scheduled to have her annual physical. At her vet exam, the doctor found that Jana had a very painful cracked molar. A long surgery and several hundred dollars later, Jana was no longer in pain. She has never snapped at Cali again.

So, trash the catch-all labels. Instead, look at the behavior. When does it happen? Is there a trigger? Did it just start? Has behavior changed recently? Has the dog’s environment changed? Is the dog getting enough exercise, a balanced diet, regular medical checkups? If you can’t figure out the cause, call in help: doggy friends, the vet, a trainer. Post a question on the Thinking Dog Blog!

It’s usually possible to figure out what’s going on — and lots of expert help is available!

Nice to Meet You

Wanna play?
Wanna play?

Dogs are as individual as people; therefore, getting to know them takes time and happens on different levels. There’s a big difference in “knowing” someone you’ve met at a party or been introduced to over coffee by a mutual friend, and “knowing” a friend who’s been part of your life for years, right? The same is true with dogs.
It takes time to get to know a dog and identify his or her personality and behavior patterns, just as it would with a person. But what about when you meet a dog briefly, say, walking down the street or hanging out at a coffee shop?
When you meet a person with a dog, greeting the dog probably won’t get much more intimate than saying hello and maybe giving the dog a pat or a hug. You might note the breed or notice whether the dog seems friendly — but even at this level, you can look for cues from the dog about his or her personality.
Cali and Jana perfectly illustrate the polar opposites in terms of their reaction to new people.
Cali was put on this planet to greet every single human being and become his or her new best friend. She rushes toward strangers with her whole rear half wagging and a huge smile on her face. If we’re on the way back from the park, she’s also got a slobbery tennis ball in her mouth, ropes of drool dangling, a wet “bib” (from the drool), muddy paws and legs, and she feels sweaty to the touch. On really energetic play days, she’s also given herself a good all-over shake and has, in the process, managed to drool on top of her own head. Never mind. She doesn’t notice any of that, and neither should you. She greets each and every person we meet with enthusiastic joy, secure in the certainty that every single human will love her back. Of course you can pet this girl, hug her, take her home and play ball with her. She’s your new best friend, after all.
Jana stands back and watches this all with horrified disapproval. Sometimes she barks. Usually she stands behind me, ensuring that there is a large, solid barrier between the stranger and the nut-job puppy greeting the stranger — and herself. This is not a dog who is inviting or would welcome a getting-to-know-you pat. This is the dog who invented “no-touch cuddling”: when she’s feeling affectionate, she will agree to lie upon a corner of my bed, so long as we’re not touching. After a few minutes, never more than five, she, with great dignity, descends from the bed and gets on with her life. This is what counts as “cuddling” in Jana’s world.
OK, so when you’re encountering a new dog, the first thing to notice is whether the dog is approaching you or standing back? That’s easy. But most dogs just kind of stand or sit next to their owners. They are not as clear about where they are on the Jana‒Cali continuum as, well, Jana and Cali are. What then?
Most dogs, even the friendly ones, dislike being patted on the head and being hugged. Sadly for them, most humans do one or both of those things when meeting a dog. According to Turid Rugaas, a dog communication expert who has identified what she calls “calming signals” — subtle body language cues dogs use with each other — the best way to introduce yourself to a dog is to approach slowly and from the side.
If the dog is sitting next to the person, you can just pet the dog on the side — stroke his shoulder, say — or reach around (not over the head) to scratch his ears. Making direct eye contact, leaning over a dog’s head, or reaching for the top of his head can be perceived as threatening by a dog, so it’s better to use the sideways approach. You can always crouch down to be more at the dog’s level; you’ll be less threatening and the dog will probably see it as a friendly gesture. If you are face to face, rather than reach for the top of the dog’s head, it’s better to scratch his chest. In any case, a slow approach lets the dog get your scent before you actually touch him.
Most people aren’t very observant around dogs, and dogs’ body language cues can be very subtle. A dog that is constantly looking back and forth, between the owner and you, for example, is showing nervousness, as is a dog who constantly licks her lips. A nervous dog might yawn or show a “stress smile.” (See “Communication Goes Two Ways” for examples.) These dogs will be happier if you don’t try to pat them when you first meet them.
If your dog is particularly sensitive or will meet a lot of people, it’s a good idea to play a pat-the-puppy game — pat the dog on the head, then immediately praise him and offer a treat. This can revise his thinking about this unpleasant encounter and may even turn it into something he likes. It’s also a good idea to teach your dog to look at you when people approach. You can reward this focus with a treat. The dog may develop better associations with meeting people. The dog will also be learning to look to you when she is stressed, which is a good “default” behavior. Because the bottom line is, whether your dog is Cali-style friendly, Jana-style reserved, or somewhere in between, your job is to keep him safe — and that means running interference with strangers, whether human or canine.

Let Your Dog Choose

 

Jana choosesIn “Communication Goes Two Ways,” I wrote about learning to read your dog’s body language, especially to recognize when she’s stressed or afraid. You can take your communication to the next level by teaching your dog new ways to communicate with you. Some ideas?

    • Hang a bell on the door your dog uses to go out in the yard for potty breaks. Encourage the dog to nudge the bell each time you let her out. She will soon connect the bell with getting you to open the door, and ring it when she needs to go out. A word of caution: Some smarty-pants dogs will use this system to train you, demanding to be let out every time you sit down or stop paying attention to them.
      One clever dog of Deni’s used this system to get rid of a pesky young puppy sibling. She’d ring the bell; puppy (and Deni) would come running; Deni would open the door; puppy would run out — and clever older dog would not. She’d stay inside to enjoy the calm, now puppyless, house.

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  • Offer your dog choices: Do you want to play with the tennis ball or the Frisbee? Which treat do you want? Do you want a walk or should I toss the ball? This can be as simple as offering two items for the dog to choose. But you can, with training, teach the dog to answer simple (two-option) questions. A student in my canine-human communication class taught her dog to choose between two options (sometimes yes and no) by nosing one hand or the other. A researcher in Florida taught dogs to choose a reward for a task they had completed by nosing a card with a picture of the desired reward — a ball, a food treat, a tug game, etc. She found that each dog had definite preferences!
  • Let your dog decide which direction you head on your afternoon walk. Jana and I have an informal agreement. The morning walk, which always includes Cali, is to the park where Cali plays ball. Afternoon walks, which are often just the two of us, are Jana’s choice. She likes to head toward the river and walk past her beloved dog training school, stopping along the way to visit her friend in the office on the corner (a very kind woman who always offers Jana a cookie).
  • Many people use hand signals to communicate with their dogs. These can substitute for (or work in tandem with) verbal cues — a raised hand for stay, for example, is widely used. Some trainers have made the leap to teaching dogs signals that they can use to communicate back to us, similar to the Baby Sign Language some parents use with pre-verbal babies. This takes more planning and teaching than some of the other ideas.

 

There are many more options, requiring various amounts of preparation and teaching, but you get the idea. Encouraging your dog to express her preferences and communicate her needs will increase her independence. It is empowering for her, and it shows that you respect her as an individual, which will enrich your relationship by making it a tiny bit more reciprocal.